how it works
Nothing exists until you order it
There is no warehouse. When you order, your file goes into the print queue and one of the 4 printers in Wijchen starts on your piece.
how to start
How to order
The path of one order
01
Queued
Your file is sliced and waits for a build plate.
02
Printing
Layer by layer, on the printer that suits your piece. How long that takes depends on its height and shape.
03
Finishing
Resin is washed, the supports come off and the piece is post-cured under UV light. On FDM the supports come off and the piece is checked.
04
Packed
Packed for shipping, with enough protection for what is inside.
05
Shipped
Handed to the carrier. You get an email, with the tracking code if there is one.
You can follow your own order on the order status page.
What that looks like
Impression
Impression
Impression
Impression
ImpressionThe images on this page are impressions, not our own prints. Our own photos will appear here as soon as we have them.
the machines
Which printer, which size
4 printers for FDM and resin. Build volumes, materials, colours and detail levels are listed per machine on the machines page.
Lead times
Made to order. Nothing sits on a shelf, so everything is printed after you order. How long that takes depends on the piece and on how busy the queue is; you can follow your order on the order status page. Print my file has an instant price: you see it as soon as your file is uploaded.
Shipping and delivery →Shipping & payment
Shipping is calculated at checkout; you see the exact methods and rates for your address there. You get an email as soon as your parcel is on its way, with the tracking code if there is one.
Shipping and delivery →iDEAL and major payment methods.
Frequently asked questions
- Is anything kept in stock?
- No. Every piece is printed after you order. That means nothing is ever sold out, and it also means there is print time between your order and the shipment.
- How long until I have it?
- That depends on the piece and on how busy the queue is. We do not name a date we cannot keep; you can follow your order on the order status page.
- How large can my model be?
- That differs per machine and is listed in millimetres on the machines page. If your model does not fit anywhere, you see that when you upload it, before you order anything.
- What does shipping cost?
- Shipping is calculated at checkout. You see the methods and rates for your address there before you pay.
- Can I send in any file?
- Only files you hold the rights to. We do not print models of protected characters, even when the file is freely available. You confirm this at upload.
Seen enough process?
Choose where to start.